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Investigation of Customer Neutral Emotions During User Conversation: Towards Discourse Corpus-Based Annotation

Articles in Press

Document Type : Scientific Research

Authors

Farideh Haghbin ¹

Narjes Monfared ²

parisa najafi ³

¹ Professor in Linguistics, Department of Linguistics, Faculty of Literature, Alzahra University, Tehran, Iran

² Postdoc Researcher, Department of Linguistics, Faculty of Literature, Alzahra University, Tehran, Iran

³ Assistant Professor, Department of English Language Teaching, Faculty of Literature and Humanities. Lorestan, Khorramabad, Iran

10.48311/LRR/lrr.2025.114629.0

Abstract

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Keywords

Computational semiotics

emotional polarity

manual corpus-based annotation

user dialogicity

neutral sentiment analysis

Subjects

Language Applicators

Language Related Research

Articles in Press, Accepted Manuscript
Available Online from 27 October 2025

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